Shop Best
Pet Food.

At Ecom Shop Point Online, your privacy is one of our top priorities. We understand the importance of keeping your personal information secure, and we are committed to protecting any personal data you provide to us while using our website, making purchases, or engaging with our services.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site, you consent to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you register on our site, make a purchase, or sign up for our newsletter. This may include your name, email address, shipping address, phone number, and payment details. We may also collect non-personal information such as browsing history, IP addresses, and device information to improve your shopping experience.

2. How We Use Your Information

The information we collect is used solely to process your orders, improve our services, and provide you with personalized shopping experiences. We may use your information to communicate important updates, such as order confirmations, shipping notifications, and promotional offers. Additionally, we may use your data to improve our website’s performance and functionality, providing you with a seamless shopping experience.

3. Data Protection

We take security seriously and implement various measures to protect your personal information. We utilize encryption technologies to safeguard payment data, and all sensitive information is stored securely. We continuously review and update our security practices to protect against unauthorized access, data breaches, and other security risks.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers that assist us in operating our website, processing payments, or fulfilling orders. These providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was provided.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at support@ecomshoppointonline.com. We will make every effort to respond to your request promptly.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and customize your shopping experience. You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our privacy practices, please feel free to contact us at privacy@ecomshoppointonline.com.

Welcome to Ecom Shop Point Online! By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before making any purchases or using our website. These terms govern your use of our site and any transactions that take place through it.

1. General Information

These Terms & Conditions apply to all visitors, users, and customers of Ecom Shop Point Online. By accessing or using our website, you confirm that you are at least 18 years of age, or you have the consent of a parent or guardian to use our services. If you do not agree with any part of these terms, please refrain from using our website.

2. Intellectual Property

All content on this website, including but not limited to text, images, logos, product descriptions, and trademarks, is the intellectual property of Ecom Shop Point Online and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without prior written permission from us.

3. Product Availability and Pricing

We strive to provide accurate information regarding the products listed on our website. However, product pricing, availability, and descriptions are subject to change without notice. We reserve the right to modify or discontinue products, services, and pricing at any time. If there is a pricing error or an issue with product availability, we will notify you before processing your order.

4. Orders and Payment

When you place an order on our website, you are making an offer to purchase the selected products. We will confirm the acceptance of your order by sending an order confirmation email. Payments for orders are processed securely through trusted payment gateways. We accept various forms of payment, including credit cards, debit cards, and PayPal.

5. Shipping and Delivery

We offer various shipping options based on your location. Shipping costs are calculated at checkout and may vary depending on the delivery address. While we make every effort to deliver your order in a timely manner, we are not responsible for delays caused by shipping carriers or other unforeseen circumstances.

6. Returns and Refunds

Our Returns & Refunds policy governs all requests for returns and refunds. Most items can be returned within 30 days of delivery, provided they are unused and in original packaging. Refunds are processed to the original payment method once the returned item has been inspected and approved.

7. User Responsibilities

As a user of our website, you agree to use the site in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and ensuring the security of your personal data. You agree not to engage in any activity that could harm our website, services, or other users.

8. Limitation of Liability

To the fullest extent permitted by law, Ecom Shop Point Online is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability, whether in contract, tort, or otherwise, will not exceed the amount you paid for the product or service that gave rise to the claim.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of USA. Any disputes arising from these terms shall be resolved in the competent courts of USA.

Changes to Terms

We may update these Terms & Conditions periodically. Any changes will be posted on this page, and we encourage you to review them regularly. Your continued use of the website after changes to the terms constitutes acceptance of those changes.

Contact Information

If you have any questions regarding our Terms & Conditions, please contact us at support@ecomshoppointonline.com.

At Ecom Shop Point Online, we are committed to providing our customers with the highest quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, our Returns & Refunds policy is designed to ensure that you can return products easily and receive a refund when applicable.

1. Eligibility for Returns

We accept returns for most items within 30 days of delivery. To qualify for a return, the product must be unused, undamaged, and in its original packaging with all accessories, manuals, and other items that were included. Some items, such as personalized products or perishable goods, may not be eligible for return, so please refer to the specific product description for more details.

2. How to Initiate a Return

To initiate a return, please contact our customer service team at returns@ecomshoppointonline.com within 30 days of receiving your order. You will need to provide your order number, the item(s) you wish to return, and the reason for the return. Our team will provide you with further instructions on how to return the item.

3. Return Shipping

You will be responsible for the return shipping costs unless the item is defective, damaged, or incorrect. In such cases, we will cover the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.

4. Processing Refunds

Once we receive your returned item, it will be inspected to ensure that it meets our return criteria. Refunds will be processed to the original payment method within 5-7 business days. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.

5. Exchanges

If you wish to exchange a product for a different size, color, or model, please contact our customer service team to arrange the exchange. We will provide guidance on how to return the original item and place a new order for the replacement item. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a return and send you a replacement or process a refund, depending on your preference. You may be required to provide photos of the damage or defect for our records.

7. Non-Returnable Items

Some items are non-returnable, such as gift cards, digital products, or any products marked as final sale. Please read the product descriptions carefully for specific return information.

8. Changes to the Policy

We may update our Returns & Refunds policy from time to time. Any changes will be posted on this page, and we recommend reviewing it regularly. By continuing to shop with us, you agree to any updated terms.

Contact Us

If you have any questions about returns or refunds, please don’t hesitate to contact us at returns@ecomshoppointonline.com. We’re here to help!